Your Wellbeing Is Our Priority

At 1x bits Responsible Gaming — Safety With Enjoyment

Gaming should be a form of entertainment — not a source of stress or anxiety. 1x bits believes that responsible gaming is the foundation of a healthy relationship with play. Here you'll find all the tools, guidance, and support you need to stay in control and keep it enjoyable.

Set Limits Time Management Age Verification 24/7 Support Account Pause

Our Commitment

Why Responsible Gaming Matters

Online gaming can be a great source of entertainment — as long as it's enjoyed responsibly. But uncontrolled gaming can take a toll on other areas of your life. 1x bitsat Responsible Gaming This isn't just a policy — it's at the heart of everything our platform stands for.

We want every player to enjoy gaming with a clear head, spend quality time with family, and maintain financial security. That's why we've built a range of protective tools to help you stay in control of your gaming habits.

Responsible Gaming The bottom line is simple: you control the game, not the other way around. Betting and gaming should be a leisure activity, not a source of income. Placing bigger bets in the hope of recovering losses — that's where the problem begins.

On this page, you'll find guidance on recognizing problem gaming, tools to help you stay in control, and information on professional support when you need it. 1x bits is here for you every step of the way.

Our Goal: Every player deserves to start and finish every game with a smile — win or lose.

Check Yourself

Are Your Gaming Habits Healthy?

Do you regularly spend beyond your set budget and regret it afterwards?

Do you feel the urge to keep betting in order to chase and recover your losses?

Do you keep your gaming habits hidden from family or friends?

Do you feel restless or irritable when you're unable to play?

Is gaming getting in the way of work, studies, or family responsibilities?

If more than two of these apply to you "Yes" If yes, please reach out to our support team. There's no shame in asking for help — it takes courage.

Our 6 Core Principles

The Foundation of Responsible Gaming

Explore the core pillars of 1x bits' responsible gaming program

Budget Control

Set a daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded. Only bet what you can afford to lose — nothing more.

Time Limits

Decide in advance how long you'll play each day. Use the session timer. Playing for extended periods without a break can lead to mental fatigue and poor decision-making.

Age Verification

1x bits strictly enforces an 18+ policy. Age is verified at the time of registration. Accounts belonging to minors are closed immediately and any deposited funds are returned.

Breaks & Cooling-Off

You can pause your account at any time for anywhere between 24 hours and 6 weeks. During this period, logging in, making deposits, and placing bets are all disabled.

Self-Exclusion

You can permanently close your account at any time. It's a brave decision, and 1x bits respects it fully. A minimum waiting period of 6 months applies before any reversal can be considered.

Professional Support

Free sessions with a trained counsellor are available if needed. Gaming addiction is not a weakness — it's a health condition, and with the right support, it can be overcome.

Warning Signs

Signs of Problematic Gaming

We don't always notice when fun gaming crosses the line into a problem. Read through the signs below carefully — if any of them sound familiar, it may be time to seek help.

Spending Beyond Your Means

Dipping into savings, taking on debt, or borrowing money from family to fund gambling — this is a serious warning sign.

Chasing Losses

Placing bigger bets to try to win back money after a loss is the most common sign of problem gaming.

Hiding Things from Loved Ones

Hiding or lying to family and friends about your gaming habits is a clear warning sign.

Emotional Changes

Feeling restless, irritable, or anxious when you can't play — this is a physical sign of addiction.

Impact on Daily Life

Difficulty focusing at work or school, sleep problems, or strained family relationships.

Escalating Bet Amounts

Needing to place larger and larger bets to get the same thrill as before — this is a sign of developing tolerance.

Protective Tools

Keep Yourself Protected

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.

Effective Immediately

Session Time Limit

Set how long you'd like to play in a single session. Once the time is up, your session will automatically end and you'll receive a notification.

Customizable

Cooling-Off Period

Pause your account for 1 day, 1 week, 1 month, or 6 weeks. No gaming activity is possible during this period.

Safe Break

Step by Step

How to Set Your Limits

You can set your gaming limits in just a few simple steps. The process is straightforward and completely free.

Log In to Your Account

Go to Profile Settings

Click the profile icon in the top right corner and go to the "Responsible Gaming" section.

Choose Your Tool

Choose whichever tool you need — Deposit Limit, Session Timer, or Cooling-Off Period.

Set Your Limits

Enter the amount or time and confirm. Reductions take effect immediately.

Get Confirmation

You'll receive confirmation of your limit settings via SMS or in-app notification.

contact our 24/7 Live Chat or support@1xbits.wsfor assistance.

FAQ

Responsible Gaming FAQs

Not at all. Playing within limits actually makes the experience more enjoyable. When you know you're playing within your means, a loss won't feel as heavy — and every game stays what it should be: entertainment.

Yes, absolutely. Your entire account balance remains fully secure during a cooling-off period. Only gaming activity is paused — your money stays safe. Once the break ends, you can use your account as normal.

A minimum 6-month waiting period applies after self-exclusion. Your account cannot be reactivated during this time. After 6 months, you may submit a request and our team will review it before making a decision. This is an important safeguard.

Start by having a calm, empathetic conversation — avoid anger or criticism. Encourage them to seek help. Contact our support team — we can guide family members too. Recommend professional counselling if needed.

A 24-hour cooling period applies whenever you request a limit increase. This waiting period is intentional — it gives you time to reconsider. Lowering your limit, however, takes effect immediately.

No, absolutely not. 1x bits is strictly for users aged 18 and above. Age is verified at registration, and additional verification may be requested for suspicious accounts. Any account found to belong to a minor will be closed and the deposited funds returned.

Help Center

Get Help When You Need It

Reaching out for help takes courage. 1x bits and our partners are always here for you.

1x bits Live Chat

Our trained support team is here for you 24/7. Chat in Bangla and ask us anything — no hesitation needed.

Available 24/7

Email Support

Email us for confidential assistance. Our team provides personalized support within 24 hours.

support@1xbits.ws

Family Support

Has a family member developed a gambling problem? Our team is here to guide and support families too.

Support for Families Too

Confidential Counselling

All information is kept strictly confidential. Seeking help will have no effect on your account or personal data.

Fully Confidential

Please Note: Gaming addiction is a recognized mental health condition — not a sign of weak willpower. With the right support, recovery is possible. 1x bits' Responsible Gaming The team is ready to help you on that journey — without judgment, and with full respect.